“A story that stays with you”

At CPG Hotels we have a wide variety of roles, situated around the country. Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality. Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition.

The world is yours to explore, so join us today to start an adventure of a lifetime!

About the role

Picton Yacht Club Hotel, situated by the beautiful Picton Harbour, is offering an exciting opportunity for an experienced Housekeeping Manager to take charge of the team. 

As the Housekeeper Manager you will oversee and ensure the effective operation of the Housekeeping department on a daily basis.  As a leader of this key operational department you will communicate with your team and other departments, implementing effective procedures to ensure all guests expectations are met in room presentation, with brand standards maintained. You must have the ability to balance guest expectations, employee leadership and maintain profitability.

Key Responsibilities:

• To be responsible for the cleaning of guest rooms, ensuring thorough inspection that standards of cleanliness and guest comfort are maintained in accordance with the Hotel standards.
• Manage housekeeping personnel and ensure proper completion of all housekeeping duties
• Control the department budget and costs such as wages, replacements & operating supplies
• Set, implement and review service standards in line with CPG brand guidelines
• Monitor guest feedback by addressing guest service issues and complaints
• Liaise with maintenance to ensure the asset is maintained and any safety hazards in Front and Back of House areas of the property are addressed
• Recruitment/Selection and Induction of Team Members
• Training, Development and Mentoring of housekeeping staff
• Maintaining a good working relationship with all departments
• Working in a safe and efficient manner at all times
• Contribute to making the Hotel a great place to work

Skills and Requirements:

• Minimum 5 years’ hospitality experience, including at least 2 years' experience in Housekeeping Management
• Knowledge of KPI, Rostering and Budget controlling 
• A hospitality degree or similar is preferred 
• Flexibility to work on a rotating roster, including weekends and public holidays
• Proven leadership experience, the ability to lead by example and be hands on when business demands. 
• Physically fit to carry out Housekeeping tasks
• Punctual, organised and trustworthy
• Excellent attention to detail
• High standards of presentation both for yourself and your work
• Sound Microsoft Office skills 
• Strong communication skills
• Hold NZ citizenship, permanent residency or a current valid work visa

What we offer at CPG Hotels:

• Paid Birthday off
• Endless career and growth opportunities
• Fantastic rewards and recognition initiatives 
• Free access to hundreds of online Hospitality courses
• A variety of amazing corporate discounts

Sound like a good fit? We’d love to talk to you! Click apply now!