The ideal candidate will have at least 2 years Duty Manager experience, is interested in growing their career in hospitality and can work varying shifts including week days, nights and the weekend.

Your responsibilities as a Duty Manager will include helping formulate and coordinate large group bookings and special events. Assisting the Restaurant Manager in operations and compliance with occupational health and safety regulations. Helping maintain good relationships with staff and building great team morale.

The Role:  

Currently we have a full-time Retail Duty Manager position at our West Liquor Royal Heights store.  This is an energetic, hardworking, high performing team that enjoys having tonnes of fun along the way; and we're looking for people that are the same!  

What's in it for you?  

• Lots of opportunity for career progression within The Trusts 
• Guaranteed 40 hours per week 
• Structured learning & development programme and on-the-job sales training 
• Staff discount + 4% Kiwisaver + life insurance cover equivalent to one year’s pay 
• Discounted Health insurance 
• Paid day off on your birthday 
• Discounted Gym membership at The Trust Stadium Gym 

Responsibilities include: 

• Delivering exceptional customer service experience while monitoring and upholding the Sales of Alcohol legislation.  
• Effective use of retail merchandise strategies to optimise store presentation, promotional display and most importantly generate sales.  
• Overseeing all aspects of cash handling, stock management and health & safety 
• Coach and mentoring team members in all aspects of day-to-day operation and on-going product training.  

• 1-2 years experience in a management role
• A high standard of customer service skills
• Dedicated to motivate, mentor and train staff
• Possess excellent leadership and team player qualities
• Exceptional time management for split work shift
• Work well under pressure

What We're Looking For:  

• Previous experience working in a retail environment 
• Mature and responsible when it comes to following procedures and dealing with tough situations  
• Strong communication skills, a passion for delivering world class customer service and proven track record in building lasting rapport 
• The ability to deliver retail merchandise strategies with a unique and creative flair 
• Commitment in upskilling your team from on boarding, on the job training to specialist product knowledge.  
• Have the confidence to work independently without supervision  

Who are we? 

Our West Liquor Stores are part of West Auckland Trust Services collectively known at The Trusts.  There are 22 West Liquor and Village, Wine & Spirits stores, 4 Liquorland's, 8 hospitality venues and The Quality Hotel Lincoln Green.  We are all about keeping things local in our community and giving back to West Auckland. 

You must hold a current Liquor Control Qualification and General Manager's licence and be physically fit as you will be required to lift, move and shelve stock.